What is DailyPay Customer Support?

DailyPay Customer Support is the team dedicated to answering DailyPay-related questions your employees may have. Available 24 hours a day, 7 days a week (excluding select US holidays), Agents are accessible via chat, phone and email, to provide answers, in English or Spanish, for a wide range of topics ranging including (but not limited to):

• Enrolling in DailyPay
• Available Now amount questions 
• Account status questions 

If an Agent is unable to resolve your employee’s question immediately, they will escalate it to an Escalation Specialist who will continue working the topic until a resolution is determined. The Customer Support Agent will then follow up with the employee with the resolution.

Employees can reach DailyPay Customer Support at:

• Phone: +1-866-432-0472 
• Help Center: https://help.dailypay.com/hc/en-us
• Live Messaging can be found in the Help Center!

Additionally, the Client Support Team is dedicated to answer any questions payroll and HR teams may have. Connect with the dedicated Client Support team from Mon-Fri from 9am-6pm EST at:

• Email: client.support@dailypay.com 
• Help center: https://client.dailypay.com/hc/en-us