Processing Off-Cycle Payments: Bonuses, Reimbursements, Backpay, Termination Payments & Commissions

If you are planning to distribute any additional payments to your employees, including but not limited to unscheduled bonuses, reimbursements, backpay, termination payments, or commissions, please contact the DailyPay Client Support team as soon as possible. Providing us with advance notice is crucial for ensuring a smooth and accurate payment process.

DailyPay Client Support Team

Monday to Friday 9 AM ET - 8 PM ET

client.support@dailypay.com | +1 (888) 487-2706

While we generally cannot pre-fund the full amount of these additional payments the day before distribution, we are committed to processing them efficiently. Once the funds are received into the employees' DailyPay accounts, they will be disbursed through the fastest way possible for each specific user, and can still take up to 3 business days for processing.

To help us best support you and your employees, please provide the following details when contacting Client Support:

• Type of payment (bonus, reimbursement, backpay, termination, commission, etc.)
• Payment date
• Total payment amount
• Number of employees receiving the payment
• Any relevant contextual information or supporting documentation

Timely communication allows us to anticipate and address any potential issues, ensuring a positive experience for both your team and your employees on payment day. Please reach out to the DailyPay Client Support team with any questions or to provide the necessary information regarding your upcoming supplemental employee payments